Non-Academic Internal Quality Audit
Internal Quality Audit (AMI) for Non-Academic Units at Maranatha Christian University is conducted concurrently once a year in October. The objectives of an internal quality audit at Maranatha Christian University are as follows:
- Constantly improving academic and non-academic quality
- Providing assistance in the development and implementation of effective and efficient academic and non-academic activities
- Ensuring that all institutional activities run smoothly and continuously improve
- Demonstrating to all stakeholders that the institution isresponsiblefor the quality of all its operations
The AMI instrument is a Non-Academic work unit referring to the degree program accreditation form instrument. The following assessment systems are used to classify audit findings for all non-academic work units: (1) Major Findings, (2) Minor Findings, (3) Observations. Non-academic work units are evaluated using the following performance indicators, which are based on the ISO 9001:2015 quality standard and include evaluated indicators:
- Clause 4: Organizational Context
- Clause 5: Leadership
- Clause 6: Planning
- Clause 7: Support
- Clause 8: Operation/Process
- Clause 9: Performance Evaluation
- Clause 10: Continuous Improvement